Our Privacy Policy

North Loop Consumer Privacy Notice

Rev. 05/2019



When You Provide To Us Unsolicited Information

This Privacy Policy does not apply to any unsolicited information you provide to us. This includes, but is not limited to, information posted to any public areas of our website, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions. If you make an unsolicited submission, we will not treat this as confidential and we can reproduce, use, disclose, and distribute this information to others without limitation or attribution. For the safety and security of your information, please do not submit information to us other than when we specifically ask you for it.




When Our Services Are Unknowingly Accessed by Children

We do not knowingly collect personal data from children under the age of 13. If you are under the age of 13, please do not submit personal data to us. If you have reason to believe that a child under the age of 13 has provided personal data to us, please contact us and we will endeavor to delete that information from our databases, subject to applicable law.

When You Link to Other Websites or Services

This Privacy Policy applies only to our website and our Services. Our website or Services may contain links to other websites or services not operated or controlled by us, including websites and services operated by the third party product providers who may make offers available to you through our Services. The policies and procedures we describe in this Privacy Policy do not apply to the websites of these third parties. The links from the Services do not imply that we endorse or have reviewed these third parties’ websites or their respective privacy policies. We suggest contacting such websites directly for information on their privacy policies.




What Does North Loop  With Your Personal Information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

      Social Security Number and income

      Account balances and transaction history

      Credit history and credit scores

When you are no longer our customer, we continue to share your information, as described in this notice.


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons North Loop chooses to share; and whether you can limit this sharing.


Reasons We Can Share Your Personal Information

Does North Loop share?

Can you limit this sharing?

For our everyday business purposes — Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes — To offer our products and services to you



For joint marketing with other financial companies


We don’t share

For our affiliates’ everyday business purposes — Information about your transactions and experiences


We don’t share

For our affiliates’ everyday business purposes — Information about your creditworthiness


We don’t share

For nonaffiliates to market to you



To limit our sharing:

     Email us at nolobank.com or login to your account via the North Loop Mobile application to update your Privacy Settings.

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Email us at help@nolobank.com, or visit us at www.nolobank.com

Who we are

Who is providing this notice?

This notice is provided by the business units of North Loop Technologies Inc.

What We Do

How does The North Loop protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also limit access to information to those employees for whom access is necessary.

How does North Loop collect my personal information?

We collect your personal information when, for example, you:

      open an account or pay your bills

      make deposits or withdrawals from your account or give us your contact information

      provide account information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

      sharing for affiliates’ everyday business purposes – information about your creditworthiness

      affiliates from using your information to market to you

      sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

      Our affiliates include financial companies such as Evolve Bank & Trust and Synapse Financial Technologies Inc.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

      Nonaffiliates we share with can include online payment companies, direct marketing companies and prepaid card providers.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

      North Loop does not jointly market.


Other important information

*California Residents — In accordance with California law, we will not share information we collect about you with companies outside of North Loop, unless the law allows.  For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We will limit sharing around our companies to the extent required by California law.

*Vermont Residents — In accordance with Vermont law, we will not share personal financial information about you, other than transaction experience information, with other North Loop companies or affiliates, nor will we share any personal financial information about you with other North Loop companies for marketing purposes.

*Nevada Residents — We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by following the directions in the To limit direct marketing contact section. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number- 702.486.3132; email: BCPINFO@ag.state.nv.us.