Citibank India Review| North Loop Official Blog
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14 Oct 2020

Citibank India Review

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About Citibank India -

Citibank is a foreign bank with its Indian headquarters in Mumbai, Maharashtra. It is a subsidiary of Citigroup, a multinational financial services corporation that offers a variety of services in India such as investment banking, capital markets, risk management, retail banking as well as advisory and transaction services. Despite being headquartered in Mumbai, most of its workforce is based out of Chennai. Globally the bank serves more than 100 million customers in 98 countries around the world. Since its inception in 1812, it has grown to more than $74 billion of revenue as of 2019.

Citibank India Features -

Some of the features of its popular savings accounts are as follows -
  • Emergency cash advance facility
  • Citibank internet banking
  • Instant fund transfers
  • Quick customer service assistance
  • Reward points on debit card
  • Access to Citibank mobile app

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Types of Citibank Savings Account -

Citibank Savings Account
Citibank Suvidha Salary Account
Citibank Savings Account for Expatriates
Citibank Basic Savings Bank Deposit Account and Small Account
Citibank Senior Account
Citibank Junior Account

Account Minimum Balance Requirement -

The minimum account balance to maintain a Citibank savings account is Rs.1 lac.

Citibank Savings Account Interest Rate -

Citibank offers a 4% p.a. interest rate on Savings Account for Expatriates and Suvidha Salary Account. The interest rate offered on its regular Savings Account is 3.25%. The interest is calculated daily and paid every quarter.

What is the Citibank Government Travel Card?

The Citibank Government Travel Card is a worldwide purchasing and payment tool. It makes it easy for you to purchase travel or travel-related services and reduces the need to carry cash when travelling around the globe. It also assists in record-keeping to overall offer a flexible and convenient travel card experience. The Citibank Government Travel Card is accepted at 27 million merchant locations and 1500000 ATMs worldwide. You can also contact the Citi Customer Service toll-free number in case you face any problem with the card.

Citibank net banking - You can use the Citibank internet banking facility to access your account information details and carry out transactions. All you have to do is register yourself on the website and get your net banking login ID and password. After that, you can use the Citibank India login portal on its website and sign in to your banking, card or loan account.

Citibank mobile app - You can also use your Citibank India login details to access your account on its app. You can check your account status, transfer funds, and pay bills on the Citibank mobile app.

Online Email statements - You can also get printable online statements on your Email ID to help keep track of your money and plan your expenses.

While Citibank does provide a variety of financial products, it fails to maintain the quality of its services or products. On many consumer review platforms, its users have complained of several issues. Some of these include false transactions, slow customer service response, deactivation of NRI account without prior intimation, closure of savings account without any notice, non-user-friendly online services, and even delayed account opening. Another major drawback of opening an account with Citibank is that the minimum balance requirements are considerably higher as compared to most other banks present in India. While it is Rs.25000 for a basic salary account, the minimum balance to be maintained for its savings account is around Rs.1 lac. An additional problem most customers have mentioned is its high service charges and limited availability of ATMs.

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You can also read more about our various products like - NRE/NRO account, checking account, fixed deposits, US investing, international money transfers, loans etc.

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This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended be advice. You must obtain professional advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax, investment or other professional advice from North Loop or its affiliates. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. All opinions expressed do not reflect the views of North Loop nor are endorsed by North Loop.