ICICI Money2India Review: Your Complete Guide| North Loop Official Blog
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01 May 2020

ICICI Money2India Review: Your Complete Guide

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ICICI Money2India Review

ICICI Bank is one of India’s largest banks. In recent years, it has launched a remittance service for NRIs to remit money back to India. This service is known as ICICI Money2India, and lets customers from UK, Canada, USA, Singapore, Australia and UAE send money to India. But is it the best option for you? Check out our review below, which covers the advantages and disadvantages of using ICICI Money2India to remit money to India.

How to use ICICI Money2India

You can use ICICI Money2India if you are an ICICI Bank NRI customer. You will need to login to your internet banking to send money. If you aren’t, ICICI will need you to sign up and complete KYC. This can take upto a few weeks (looking for a quick and easy way to send money? Do it through North Loop). Once approved, you will be allowed to remit money to India through the portal.

How to send money on Money2India

  1. To send money on ICICI Money2India, visit the website and click on Money2India login.
  2. Enter the amount you want to send
  3. Select a recipient or add a new one
  4. Link your existing bank account, or choose which ICICI Account to send money from
  5. Review the charges and delivery time
  6. Confirm and pay

If you’re an existing NRI customer, you can login using your internet banking credentials on Money2India login. You will then be able to use your NRI Bank Account to transfer money, or use a US bank account.

Money2India Exchange Rate

Of course, one of the most important factors is the Money2India exchange rate. ICICI charges three kinds of fees: upfront sending fee, FX markup and a receiving fee. Read more about our in-depth comparison here.
The Money2India rate consists of FX markup and any other fees the bank charges. We found the lack of transparent pricing in the Money2India rate confusing and not easy to navigate.
Here’s a comparison of the fees:
ICICI Money2IndiaNorth Loop
Delivery Time5 Days24 hours
Exchange Rate
(USD to INR)
When sending $1,000
recipient will receive

ICICI Money2India App

You can download the app for both Android and iOS. We tried both apps, and found the Money2India App experience to be clunky and full of technical issues. It was difficult to use, and difficult to send money - the app would crash a lot.

Money2India Transfer Time

When you send money using ICICI Money2India to India, there are two different delivery times. If you are an NRI customer and sending money from an ICICI NRI account, it will reach the recipient’s account in a few hours. If you are sending the money from a non-ICICI NRI Account, such as your US Bank Account, it will take up to 5 business days to arrive. This transfer only happens once ICICI receives your funds from your US bank account, and then it initiates the transfer. If you’re looking for something faster, try North Loop.

Money2India Customer Care

Money2India is a division of ICICI Bank, which is notorious for bad customer service. This seems to be the case for Money2India, which has an extremely poor 1.4 / 5 star review on Compare Remit. Many customers complain of ‘horrible’ customer service. If you’re looking for friendly and helpful customer service, you should consider trying North Loop.
You can contact customer support by phone, email or live chat. The ICICI Money2India customer care number for USA is +1866 42424 48. You can also request a call back rather than having to dial the Money2India contact number USA and wait.

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This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended be advice. You must obtain professional advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax, investment or other professional advice from North Loop or its affiliates. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date. All opinions expressed do not reflect the views of North Loop nor are endorsed by North Loop.